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Take a look at the schedule for upcoming support groups and workshops, hosted by Liv Lee, our registered dietitian nutritionist.

If your child is vomiting, you need to know what to do! Here are instructions, step by step, for you!

Philadelphia office every Tuesday, 10:30-11:30 am. Montco office, every Wedneday, 10-11

How We Run On Time By Alexis Lieberman, MD When I meet other doctors, the subject of how we run our our offices often comes up. When I mention that we run on time, most doctors are shocked. How do you do it?! they ask. This post is to tell you how we do it. When I used to work at a large hospital clinic, we often ran 3 hours behind. You read that correctly - three hours! The doctors would sit around waiting in the back, wishing we could see the patients, and the patients would wait in the front, getting angrier and more frustrated, not to mention hungry! I loved my patients, but I hated the way we ran. There wasn't a particular person at fault -- it was baked into the system. When I opened Fairmount Peds in 2009, my first order of business was picking apart the system that caused that clinic to run so behind, and to rebuild a system that would run on time. Number one is to let patients have the right amount of time. If you know one patient will need 30 minutes and then next 10 minutes, one way to run the office is to give each 20 minutes and figure it will come out in the end. Well, it does come out in the end, but someone sat around for 10 minutes waiting to make that happen. We let patients choose the amount of time they need. It is not perfect, but most patients have a better sense of how long they need than we do. The next step is to only put one patient in each time slot. Many doctors' offices have two patients in each time slot. That's because they have a 50% no-show rate. For real -- half their patients do not show up or cancel at the last minute. Well, we charge $100 for canceling with less than 24 hours, or not showing up, and if patients no-show repeatedly, we ask them to leave the practice. Mean? I guess so. But we only put one patient in each time slot, and it works, since NO ONE no-shows! Finally, our staff knock on the door when our time is up. We got that idea from the therapists who are known for saying, "Well, our time is up..." Sometimes it's not possible to end at the time we are supposed to. If a patient is very sick or something scary is happening, we have to be flexible, and we are. One thing that helps these days is telehealth. If we didn't get to fully discuss the food allergy or the potty training or whatever else we wanted to discuss, there's the option to have a separate visit via telehealth, so we don't have to cram everything into one visit. That way, we docs and the patients can take the time we need, and not worry that the next kid is getting stir-crazy in the next exam room. I have heard some doctors say that patients don't mind waiting, since they get the time they need when it is finally their turn. I am sure that is true of some. But I know MY day is better when I don't keep people waiting, and I think their day is better, too.

Three Things To Know About A Vaccine-Only Visit

Do not use contractions like Don't! The app does not accept them. The help page is: https://help.healow.com/